Age UK

0843 596 3302

Calling 0843 596 3302 will put you through to a member of the Age UK Head Office team. For other departments, consult the table below.

Age UK Contact Numbers

Department Contact Number Opening Hours
Age UK Head Office Contact Number 0843 596 3302 Monday- Friday, 9am-6pm
Customer Services 0843 596 3303 Monday- Friday, 9am-6pm
Age UK Car Insurance Helpline 0843 596 3304 Monday- Friday, 9am-6pm
Age UK Travel Insurance Department 0843 596 3305 Monday- Friday, 9am-6pm
HR & Payroll 0844 556 4738  Monday- Friday, 9am-6pm
Complaints 0843 596 3306  Monday- Friday, 9am-6pm

Age UK Head Office Contact Number

In order to contact Age UK at their Head Office address, you will need to call 0843 596 3302. Although this number puts you through to an automated system, you will be connected through to the Age UK Head Office Contact Number once the message has played through. It should be noted that all calls to this number are recorded for quality purposes. For other numbers relating to Age UK, refer to the table of numbers above, or view the selected number below.

Customer Services

If you would like to know about general fundraising, services and more from Age UK, use the general customer helpline on 0843 596 3303. Again, calls to this number may be recorded, however, you will be placed straight through to someone at the Age UK Customer Service Department at the Age UK Head Office address.

Age UK Car Insurance Helpline

Age UK’s car insurance has been designed specifically for people over the age of 50. There isn’t an upper age limit, so whether you’re 52 or 92, you can get cover. You can choose to pay for your insurance monthly at no extra cost which makes the initially daunting payments more accessible. If your car is damaged in an accident or act of theft, you’ll get a guaranteed courtesy car and the accident helpline is 24 hours a day. If you have an accident, there is a message relay service to allow a relative or friend to be alerted. If your car is unroadworthy, your insurance will ensure that you get home or to the destination that you were travelling to. T

In order to get in touch with the Age UK Car Insurance team, call them directly on 0843 596 3304 and someone will be able to assist you further. When calling this number, you may be asked for personal details, such as your name, number, address and information on your current Car Insurance provider.

Age UK Travel Insurance Department

Age UK’s travel insurance is available for anyone over the age of 60 with no upper age limit. You can get cover for pre-existing medical conditions, 24-hour medical assistance, up to £10 million in medical expenses, cover for medical equipment, personal belongings cover, protection against loss of deposit and financial failure, free cover for children under the age of 18, special discount for large groups and much more. If you do need to change your policy at any time, it won’t cost you anything extra. There is also a dedicated phone line that you can contact before you travel for any questions surrounding visas, inoculations, driving restrictions, passports, bank opening hours and local holidays.

To contact someone from the Age UK Travel Insurance team, dial 0843 596 3305. You may be asked for information regarding your current provider, and for your personal information. This number will direct you straight to the team, situated at the Age UK Head Office.

HR & Payroll

If you work for Age UK and would like some information regarding your pay, call the HR team on 0844 556 4738. This number is direct, and can also be used if you wish to complain about a member of staff.


In order to make a general complaint, call the Age UK Complaints line on 0843 596 3306. This line is direct and should be used by Age UK customers and shoppers.