Affinity Water

 

affinity water head office contact number

Affinity Water is a UK water supply company which supplies Central, East and Southeast England.

Affinity Water Contact Numbers

Affinity Water Phone Number
Head Office  0844 453 0209
Affinity Water Complaints 0843 208 2421
Customer Services  0843 208 2423

Affinity Water Opening Hours

Department Opening Hours
Customer Service 8:30am-11:30pm, 7 days a week

Affinity Water Head Office Address

Department Address
Head Office Affinity Water
Tamblin Way
Hatfield
Hertfordshire
AL10 9EZ

Reasons to contact the Affinity Water Head Office Contact Number:

        • If you are unsatisfied with your Affinity Water experience and wish to complain
        • If you need to enquire about your water supply
        • If you have been charged for something with Affinity Water which you did not purchase and wish to complain
        • If you wish to make changes to your water supply and need to inform Affinity Water
        • If you are unsatisfied with the customer service that you have received previously with Affinity Water

Can I pay my Affinity Water bill online?
Can I set up a direct debit with Affinity Water?
Is there an emergency contact number for Affinity Water?
How do I inform Affinity Water that I am moving house?
How can I save water with Affinity Water?

Affinity Water for Home and Business

Whether you use Affinity Water for your household or business supply, you can log into your account on the Affinity Water website. From here, you can see your recent bills, your tariffs, and other useful information regarding your water supply. On your account, you can also find ways in which save water in your home and at work, as well as information on local water networks in your areas. If you have a query that cannot be answered on your account page, ring the number above and we will put you in contact with a member of the customer service team at Affinity Water.

Affinity Water for Schools

Affinity Water believes that water education is a must for young children. As well as supplying a large number of school with water in the UK, they also aim to make children aware of preserving water and how to care for the environment. They do this by hosting lessons for young children regarding the state of the environment, and what they can do at home in order to preserve water and save the planet. The company also welcome visits to their centre for water treatment in order to educate on how water is treated by them. There is disability access to the site, for more information on this, ring the number above and we will put you through to a member of the Affinity Water customer service team.

Saving Water with Affinity Water

Affinity Water believes that saving water is a top priority in terms of helping the Affinity Water Head Office contact numberenvironment. According to a recent survey, 21% of heating bills in the UK are due to the heating of water for showers. This percentage excludes water used for boiling the kettle and the water in your washing machine. Affinity Water aims to have this number down by 10% by 2020. In order to do this, they are selling water saving tools and offering free advice to new and existing customers. By using Affinity Water’s handy energy calculator you can find out how much water you could save daily.

Affinity Water also offers free water-saving products such as energy saving shower heads, water saving gel, and a penguin bath buoy which can save up to 30 litres each and every time you bathe your child. You can find these offers over on the Affinity Water website.

Affinity Water Account

You can use your Affinity Water account to pay any outstanding bills and to see your upcoming bills. You can also set up a direct debit on this page, as well as manage multiple properties if you are using Affinity Water for your business. If you have had a query and cannot find an answer to it on your account page with Affinity Water, ring the number above and we will put you in contact with a member of the Affinity Water customer service team.

FAQ’s

Can I pay my Affinity Water bill online?

Yes, simply log into your account with Affinity Water and follow to on-screen instructions regarding your recent bills. From there you will be able to pay your recent or any outstanding bills.

Can I set up a direct debit with Affinity Water?

Yes, you can set up a direct debit with Affinity Water on your account page. Simply log in and follow the instructions on the direct debit link.

Is there an emergency contact number for Affinity Water?

If you are experiencing a leak or another emergency with Affinity Water, you can ring their emergency contact number 0800 376 5325, and someone will help you as soon as possible.

How do I inform Affinity Water that I am moving house?

If you are moving house, we advise ringing Affinity Water and letting them know that you will be changing your address. You may need to cancel any monthly debits you have with Affinity Water as well. To do this, simply ring the number above and we will put you in contact with a member of the customer service team at Affinity Water.

How can I save water with Affinity Water?

Affinity Water offers a range of water saving items and advice over on their website. For more information on their water saving tools, ring the number above and we will put you in charge with a member of the customer service team at Affinity Water.

About Affinity Water

Affinity Water is run by Infracapital Partners North Haven Infrastructure Partners. They supply Water to Central, East and Southeast England. The company was established in 2012 and are dedicated to the preservation and the treatment of water in the UK. Their logo consists of a water droplet, and below you can find one of their latest TV adverts. If you require information about Affinity Water and cannot see the answer on the Affinity Water website, ring the number above and we will put you in contact with a member of the customer service team, who can easily help you with any query you may have.

 

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